Re: Soft copy of the photoshoot..
You can ask them that you need cd/dvd of "ALL" the (selected or rejected, good or bad) pics edited and/or unedited in raw and jpg (either or both, whatever the format they have used for your function), without compressing, Zipping, Cropping, Locking and with EXIF data. If they agree with you on these terms then go ahead with them otherwise there are lots of other photographers 'waiting for the work' to choose from.
I think DeeVees, Clifton, Hakim Sons, 360 Degree and Gudo & Shani's work is good. If their customer services is good then more likely you will get good work done by them.
Ask them to show you one of their best pics and some very normal pics, this will give you some idea of their work.
If you are familiar with cameras tech then you can ask for the type of cameras they will be using just for your satisfaction.
Pakistani businesses loose their half of the 'expected sale' just because they could not provide the adequate customer service, smile, variety, solutions and in the case of disagreement, 'remedy'.