Re: short termism
however lucid, I think six sigma is a tool abused by short term oriented CEOs and their executive suite.
use teh six sigma or LEAN mantra..slice and dice the hell out of stuff..roboticize functions like client service, ops, outsource and offshore reducing costs even if that later results in consumer/customer satisfaction..but short term indicators in ebidta look good..and then they move on..someone else picks up the pieces of loss of market position, innovation pipeline, customer defection and workforce attrition.
its that short termism and the for the lack of a better word pathetic manner in how workforces are treated that when things pick up you will see mass exodus from companies.