Oh God…that was horrible…The changing of the number of vibration and the tone…When I got it I was testing it and changed it to 2 vibrations…I was geting calls which was basically only 2 rings …It was impossible to pick up te phone…hated it…I lived with it until I finally had enough…tried for many days..read the manual…checked all the info on phone…and finally finally after really getting into the nitty gritty stuff got the info…2 times edit 
…pagal loge RIM people