My personal experience with Xenab's atelier =)

pakcola · September 16, 2011, 6:05pm

Re: My personal experience with Xenab’s atelier =)

hey all, not been on here for a while but reading the comments, it looks like you guys have not had a good time!

Brummiebird - any news on your parcel?

I had ordered two outfits, both were for events in July. Zainab had brought one with her when she came over for her exhibition in London and she posted it
out to me which i got just in time for the wedding i wanted to wear for. The other dress wasnt ready and could not be posted from karachi due to the situation
in karachi at that time.

The dress was exactly how i wanted it. The colour was exactly what i had asked for. It was really nice.
Xenab did ring me whilst she was over here to apologize for the delay and she called when she got back to pakistan.
The second outfit she said hadn’t come out right so she was starting that one again, but i told her i’d rather she take her time and get it perfect than to rush it and it come out not nice.

That was beautiful when i recieved it and i wore it on Eid. Had loads of compliments. I could definatley see a difference between the two suits. This one was soo much neater and refined. She had put litte crochet flowers hanging off the edges of the dupatta which was soo much nicer than just having the usual banarsi pattis they put on the edges of everything. And fitting was perfect.

Both my outfits i am happy with, they are far nicer than any other HB designers that i have ordered from, the only problem is the time it takes from ordering to recieving the outfits. Zainab is very nice to talk to and very nice to deal with. Very professional. She let me know of all the delays and at what stage they were at, but she is super busy now, that it takes around 3 months for a suit to be made.

I would order from her again because i like her style of clothes and the kaam and fabric is very nice.

Just a suggestion - maybe before the clothes get posted out abroad, i think it might be helpful if Zainab mailed the reciever and confirmed what each outfit consists of. Just a quick description. That way if there is a mistake, it can get rectified before posting and save both parties alot of headache. It might mean adding an extra couple of days to the order but think its worth it.

Can you post pics?

Thanks