Please post any websites that you use for your e-biz etc research or info needs.
I want to compile a list of online resources in the area of the new economy intelligence.
Roman...
u mentioned a possibility of companies employing staff overseas to take care of mundane tasks such as complaints and routine admin.......well that has already been happening for the past 5 years or so.
British Rail ans Swiss Air have all their ticketing processed by staff in Bombay and Bangalore. Many U.S. doctors have their patient files transcribed by staff in India (overnight). But customers never seem to find out.....although unions (in the case of British Rail) are obviusly not happy with so much work being outsourced.
NUmerous companies in US have also movd their customer service departments to the UK due to quality of service issues.
Anyone here who has had to deal with a public high school graduate kaloo with an attitude at the phone/cable whatever company knows what I am talking about.
Blackzero, you were telling me some companies' names, recall?
Anokha,
Very interesting. Thanks for the info. Sorry could not reply earlier. I've been abducted by some aliens in religion forum for past few days.
Does Pakistan have a big e-business boom coming?
fraudster..
I can' recall any names, but I can tell you that a lot of customer service centres are moving to scotland in UK.
They had a long study at Cambridge (i think) on what accent would the customers respond to best and would consider trustworthy. Scottish women cam top and essex men came at the bottom of the study.
Needless to say most of the service centres started moving to scotland, and yeah.. i do agree with the results of the survey.
A lot of Airtouch (now Vodaphone Airtouch)calls get diverted to centres here as well as a lot of calling cards, as lower tax regime compared to america.
I found this new internet business: www.downline2001.com/members/nourin.html
They still need like 4,000 members to start and if you join now the benefits could be tremendous. It’s like joining McDonald’s or AllAdvantage when it first started out.
Another pyramid scheme :)
anyways...what do you guys think about all these e-markets and industry portals that are coming out these days.
This whole B2B bandwagon is interesting in certain ways. Unlike the b2c, they need indepth industry knowledge as well as connections. I see some companies making big promises but without the industry knowledge how could the serve the company better.
A company called fob.com is setting such emarkets up. look at fobcehmicals.com and I had a chance to talk to their CEO in depth and came away thinking that unless they get some people with industry knowledge they will not make it.
the whole demand aggregation model is good, but other entities in teh same industry space have buy ins by the major players and have even given equity to these companies.
On one hand we say that these e-markets or industry portals should be independent and impartial, on the other hand like anything else, only the entities that have the industry support will make it and that affects their neutrality to a major extent.
I am pondering this right now.
[quote]
Originally posted by Roman:
**Technology wise, I am not sure if websites based in India/Pakistan would be much different since the hardware/software technology used is pretty homogeneous. However, given relatively more corruptive measures at all levels, it could be bigger concern.
Guessing the enormous impact of E-biz in different areas, I was thinking about what kind of impact it would have on 'virtual labor' market. There are enormous opportunities in diminishing the geographic distances all over the globe.
For example, there are many types of tasks or jobs that does not require physical presence of an employee at a particular location. A person can be trained in Pakistan to represent a company for its, say, customer service department to receive online complains, comments etc and process and resolve them. So even if the company is based in US, the employee can be sitting at home in Pakistan, performing the work. For company, the labor cost would be lower than an average employee of same level who lives in US and for employee, he/she won't have to depend on local economy for employment opportunities.
This idea may seem a bit far fetched and there are, of course, many obstacles for its implementation in different areas but I think eventually it would be a lot more widespread.
I don't know how much of the above is in place in different areas, anybody around here has any info or thought on the topic?**
[/quote]
You are right. My close relatives. One in E-biz and other in hardware development are using same strategy. One of them has thier webdevelopment going on in Malayasia. Other has their hardware developement going on in Pakistan (over 50 graduates). I am planning to have two .com's up by the end of summer. One will be a bookstore and otherone will be Desi music store.
any ideas about internet stores.... let me know. I will appreciate your input.
thanks!
what about training schools...does pakistan offer state of the art facilities in software and hardware education? if not how are we supposed to catch up ? what are the total software exports from pakiland vs. india? why the disparity?
HI GUYS,
DOes anyone know a site where i can download MP3s on Indian/Asian music?????
please post your inquiry in the shor sharaba section.
malto grazzie
wanted to keep this threads going.