Pakistanis never had inferiority complex regarding india. perhaps it has been otherway around until recently with only outsourcing success made you think .
these news do make shocks in US and UK where the data protection laws are very strict. and if sun reporter can get one person details only for £4.25
terrorists and other will be pleased with this.
no doubt it cant be guranteed in US or EU that people will not sell confidential info but people in west may think of being punished, having a criminal record for life as compared to india where there is less likely to happen. more likely one can get away with it even a small punishment etc and still have a good life so people may temp to go that way but in west people are less likely to do that. because of culture, law, unique identity checks etc whatever you call it.
its not going to crash BPO in india but may harm a little if India doesnt do anything to curb this. so admit whats wrong and try to fix it and go ahead. leave this behind. I dont know why a healthy conversation can just become so touchy for some counterparts here.
ok so you have sold and bought ITO/BPOS is it more than 108 ??? if yes then you can be right and i will think banglore has mesh of cottage industry.
everyone can imagine whose chaddis is on fire. I pointed out a valid issue as has these concerned newspapers. no if that issue bring fire to ur dhotis.
I dont care if anyone outsource to india or not, cause it doesnt harm me , i am just watching the show, how a whole nation is being transformed to “cyber collies” working unsocial hours. and how long india is going to be cheap!
What you consider a valid issue is a perceptive sound and news byte for public; hyper sensationalized by media; but has little effect on volumes moving to India frm a business perspective. During the US presidential election, when outsourcing became a political hotbutton, volumes increased to India.
You want to know how companies think? Any company in the mid cap/large cap space that doesn't have an India/China strategy for push or bottom line improvement mechanisms lags in shareholder value creation. Board of Directors meetings have agendas around BRICs.
It seems you know very little about what is happening. Cyber coolies pump money in the economy. An industry geared towards creating jobs for the youth may be a show for you, but it sure beats creating no jobs but only promises of virgins in heaven.
More privae equity monies are pumped into India than even China. Do you know why? It is not cyber coolies, it is the innovative nature of Indian businesses that makes this possible. Here is some food for thought. the country with the largest number fo FDA approved labs outside of the US is not Japan, France, UK, Germany, China...it is India. Do you know what this means? This means, that custom manufacturing of drugs, marketing, development along with convergence of pharma and tech in Biotech space will make INdia the largest holder of global marketshare of pharmaceuticals and bio ceuticals in less than 10 years.
This is about establishing sectors of growth..something you have very little knowledge of. So instead of pointing out that two people stole some personal info and how that can be such a "valid" issue in an industry that exports over $15B in services everyyear is comical at best.
only 108? jaa yaar...I was doing cross border transactions when you were a mere zygote.
Has anyone disagreed with your analysis that a lot of money is being invested in India. But you have obviously missed the point which is that some employees have been misusing their position of trust and the possible adverse impact it might have. No need to get over sensitive about it.
^ ehsan, you continue to miss the point as well. This happens everywhere in the world. Infact it happens more in captive units onshore than in outsourced environments because the control mechanisms are stronger at vendor locations. Most informational espionage is done by company employees not vendor employees.
Just by parroting that I am sensitive doesn't make it so. this is a news byte that lasts 2 minutes in the brains of people.This is nothing material. Hopefully you got some perspective on operational controls, robustness of the industry and how insignificant this issue is. especially when brought up by people who haven't a clue about this business. Ram ram!
^ Seems we both continue to miss the point so why argue. I agree it is not material, but it can if action is not taken to check it. One or two isolated events are not going to have much impact but the trend needs to be checked and stamped out if credibility has to be retained. Look at it another way, it is an isolated event but the media attention it is getting in the west is disproportionate to the incident which took place. It would not have hit the headlines in the same manner if the incident had taken place in West. This shows that certain sections of the press or vested interests are keen to highlight it and every time such incidents will take place they will be splashed all over the media which in turn will effect the credibility regardless of whether the matter is material or not.
It is not a matter of having a clue about the business or not, just a matter of common sense and thinking about the consequences logically without getting over sensitive.
then what would your comments have to do with this thread? it should be under a thread called “Gaps in banking security” or something. I don’t see the relevance to India at all. unless you are arguing that Indians are far more likely to be committing fraud than American/UK workers…then as wrong as it might be, at least it would be a relevant assertion. Are you of this opinion?
^ it is what media does ehsan. As far as remediation of these kind of incidents, nothing can be done. There are IP laws, criminal statutes, governance structures in contracts, an environment that doesn't allow for any retention of paper, no access to intenet etc.etc..
If all this still makes some criminals who are hell bent on stealing and conduting themselves in less than ethical manner do what they do..there is nothing you can do about it. THAT is the point. 2 people doing should not result in changing of processes and reversal of outsourcing. Businesses don't think this way.
:DJust wait till someone in Pakistan offers personal details of customers cheaper than India - may be for 3 bucks! All the reporters from the Suns and the Globes and Gazettes will line up in Karachi with their 3 dollar bills! and that will be the end of the Indian 'personal data selling" industry!
