Re: Dark side of Indian outsourcing!!!
Are you trying to say that regardless of trust issues that people will keep outsourcing to India. One or two incidents might not matter but if it becomes widespread than it will have an impact. Only today it was on all the main news channels that employees at these centres have been selling bank details of clients of these banks. If people lose confidence than there will be problem. No harm in admitting there is a problem whether it is a minor or major one.