Re: Customer service of Apple stores
Yup. I am getting a free upgrade.
Here is another example of their customer service.
I just came back from their store. Original Ipad is down by $100.00. I bought mine on 20th of Feb and my 14 day return period is expiring on 6th. Ipad 2 is shipping on 11th. I asked them and they said that for people who bought Ipad within last 14 days are covered for free upgrade for next 14 days, that means 16th is my new expiry date. But I am going to be out of town (in Orlando) from 10th to 16th. Off course I can replace mine at the Apple store in Orlando but I told the guy that I might be busy and may not have time to go to the store and stand in long lines (that we see for first few days of apple product launch). He said that dont worry, if that would be the situation then when you come back, we will take care of you, however try your best to get it replaced in Orlando.
face time and white IPAD2, here I come .. yeahhhhhhhhhhhhh