Re: Cornerstone Series: A Day in the Life of…
^^ Sorry, didn’t read this reply till today 
what i mean is that we get issues from users where they do some course online/electronically, and after completing it, they do the assessments/tests as well (also on the comp still), pass it, but the course still doesn’t get marked as complete (built-in feature that records the persons progress and once the course is “complete” with the assessment, allows them to print out the results/emails or notifies the group which required them to take the course in the first place that this person has finished the course etc)…and these folks have a due date by which they have to complete the course so they don’t get “flagged” for compliance by the company, and can get in trouble if they don’t complete the course in the alloted time…
in those cases, i have to find out who the course developers are and contact them to see whats the workaround for this issue…cuz if it happens, it happens to everyone then for that course, not just one or two people…and the course developers are so lazy replying/fixing the issue 