Re: Change Management in e-Business Initiatives
Saadia,
I'm going to be adopting heavily from the ITIL guidelines. Are there specific resources that you can recommend.
Six sigma will be more of a quality focused approach wheareas I'm interested in a project centric approach.
Project centric approach could be nasty in functional organizations... nobody likes to give up their sweet spot easily, especially if the organization is structured that way. Different models of change management faire better in different environments.
What school is this course being designed for. Is it for an eMBA?