Do you have any idea how you can explaing about this outfit to them over the fone ?
If one is not able to go pakistan at the moment and would like to make an inquiry of this bridal lehnga ? I would like to find out more about this one actually.
If you want to ask about this particular outfit, I would email them your requirements and attach this pic to the email. If you don't get a quick response, then I would call them up and you can refer to them to the email you sent - they'll usually look through their emails there and then.
You need to bear one thing in mind though; they are not in the habit of changing colours or the cut of the dress, unless they completely agree with your request. I found them a little rigid in regards to this, but then I guess they don't want to compromise the integrity of their designs.