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Mar 14th, 2009 #1
Hey...does anyone know where Khushboos is based in the UK...address and contact details please? Has anyone purchased anything from this outfit? What are the prices like?
Mar 14th, 2009 #2----
There is one shop called Khoobsurat and its in Green street but never heard of Khushboo.
Mar 14th, 2009 #3
Khusboos were at the Asiana Wedding Exhibition in Birmingham... but they don't seem to have a website! Khoobsurat is another outfit...!
Mar 14th, 2009 #4
Im FUNsized ::..----
There is a Khushbu website.. Different spelling.. Dont whether that's the one you're looking for..
Shalwar Kameez, Anarkali, Anarkali Suits, Bridal, Bridal Dresses, Salwar, Salwar Kameez, Churidaar, Churidaar Suits, Bridal Collection, Anarkali Dress, Anarkali Shalwar Kameez, Anarkali Churidaar...Do not look back and grieve over the past for it is gone; and do not be troubled about the future, for it has not yet come. Live in the present and make it so beautiful it will be worth remembering.. ~IK~
Mar 14th, 2009 #5
Khushboos by Chand, is based in Birmingham on Ladypool Road.
most outfits are custom made, usually within 6 weeks, the average fancy outfit starts from about £200-250, and he does a very good job and ensures customer satisfaction.
to date, we have ordered 2 bridal lenghas from chand,in 2007 and also this year, he always has unique pieces, if you are a genuine customer he will show you many designs, which they usually have stored away, not all his pieces are on display.
i will forward you the address and contact no, in the next day or so.
Mar 15th, 2009 #6----
Are you talking about this one, SofiaC?
Khushboos by Chand
218-220 Ladypool Road
TEL 0121 446 6382
Khushboo's CHAND'S 2008 Collection:
"We can change the world through our children. May we never break the strong spirits of our daughters. May we teach our sons to become loving and nurturing men. In so doing, we hold the key to universal peace, unlock the door!"
Mar 15th, 2009 #7
thats the khushboos im talking about, im assuming SofiaC is asking about the same
Mar 18th, 2009 #8
Thanks so much for your help! yes it is the Khushboos by Chand in Birmingham that I was trying to track down! xxXx
May 15th, 2009 #9
Hi is it me or is their phone constantly engaged? No way of contacting them...quite worrying actually. Anyone had simialr problems or got another contact number to call? I tried ringing the one on this forum but some man picks up and says to call a different number which is constantly engaged at every time of the day.
May 15th, 2009 #10
aliyah the customer service at Khushboos is appalling, they only usually deal with 'genuine' customers i have found a number online it is worth giving it a try 0121 7533045.
My advice to you is to actually pop in to the shop and just follow up on the progress of your outfit...preferrably on a week day, on a weekend it is chaos in there
Last edited by pyaare; May 16th, 2009 at 08:13 AM.
May 15th, 2009 #11----
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o yaar vat nonsense yaar.The grass ain't always greener on the other side, it's green where you water it.
May 18th, 2009 #12
hi thanks for your prompt reply. I tried ringing that number but they keep telling me to call the other number in regard to my order. It is quite bad service especially as I live quite far from Bham so I cant just pop in to the store. Thanks again though xxx
Jul 3rd, 2009 #13
KHUSHBOOS BY CHAND LADYPOOL ROAD - AWFUL AWFUL SERVICE. LOST MY OUTFIT DAYS BEFORE MY WEDDING,
MANAGER SO RUDE, DIDNT EVEN APOLOGISE. ALSO NO CUSTOMER SERVICE AFTER THEY HAVE YOUR MONEY (WHICH IS USUALLY 75-100%!!)
THEY KEEP PHONE OFF THE HOOK OR DONT PICK UP IF IT DOES RING
BE WARNED, I WOULDNT RISK BUYING FROM HERE
Jul 3rd, 2009 #14
oh dear.. what is wrong with this world..
sorry to hear that :S
but you need to get your money back !!
what did you do then fr your wedding day ??
Jul 4th, 2009 #15
i had to buy something off the shelf elsewhere and have it adjusted to fit. i cant emphasise enough how BAD khushboos service is, they actually didnt even tell me my outfit was lost, it was days of me calling, people even hanging up the phone on me cos they didnt want to deal with the problem, and most times phone off the hook or would just ring out.
it seems like the manager doesnt care cos they seem quite busy so he doesnt value each customer. but when i actually went to the shop, all the customers who were there were collecting orders and ALL were annoyed at the store and manager because of the poor service they had received!! wish i had seen that when i went to order as i would never had bought there had i known!
Aug 19th, 2009 #16
Hiya to all of you....
I'm a new user and have logged in for the sole purpose of getting an answer .....
Did any off you lot get your money back?
As i have experienced the same issue and my wedding is soon approaching the lengha is totally different colour but i am told that is because the material is different?
Also the blouse is terrible and thats just for one day..................my second day blouse is still pending an i have noooo idea what i should do now..... I have my lengha and they did a shody job of the blouse and said they would make another....
Make a vote on who thinks i will get it!
Aug 21st, 2009 #17
SORRY a MISSY, I DONT THINK THIS WILL HAPPEN. YOU WILL SEE FOR YOURSELF, CHAND IS SO RUDE, HE WILL HAVE NO SYMPATHY FOR YOU THAT THIS IS YOUR BIG DAY, HE'S GOT YOUR MONEY AND THAT IS ALL THEY CARE ABOUT. I DID GET REFUND IN THE END BUT THATS ONLY COS THEY LOST MY OUTFIT!! TRY CALLING TRADING STANDARDS IF THEY DONT AS THE PRODUCT IS NOT AS YOU WERE TOLD IT WOULD BE. THESE PEOPLE NEED TO BE TAUGHT A LESSON OR 2 IN CUSTOMER CARE!!
Aug 21st, 2009 #18
Thats all i needed to hear...well i got that sales woman ( the usual chatty sort) to right it on my reciept with a collection date .....
Oh guess what? A break through........I rang their landline and got through...FINALLYY!!!!!!
She said she has ordered it and should be here on time...if its not i will hold them to the reciept and make a fuss ......big time....
The only problem is i live so far away our trips to B'ham are very sporadic.....
Cos i'm not happy with first day lengha......guys will never understand what a main day outfit means to the 'bride to be'.
What did you do? Just get a ready made one then? How did you feel on the day? Sorry to hear about the loss..............
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